Do not force this cable into the soundbar or the TV as it only can fit one way and can seem like it is connected when it is not. Be careful to insert the digital audio optical cable in the correct position. Use care with the digital audio optical cable as bending it can damage it. Check that this optical cable is connected properly from the sound bar to the TV. Have surround sound or a sound bar with your Blu-ray player? Some sound bars and surround sound systems use a digital audio optical cable that goes from the sound bar to the TV. If you have surround sound, make sure your sound system is turned on and properly configured. Go into the Settings menu and check that the settings are set properly. If those settings are properly setup, then the next thing to check is the audio output settings on the Blu-ray player. First, using the TV remote control, check to make sure that the volume on the TV is turned up and that the mute button is not pressed. There are a few things that could be causing the “no sound from Blu-ray issue”. Make sure you have the correct region code or get a Blu-ray player that can play all regions. Most Blu-ray players are multi-region and can play discs from anywhere. If the region code on the disc does not match the region code of your player, the disc will not play. Each Blu-ray disc is coded for a specific geographic region. If your Blu-ray player is not working, it may be due to the region code. Make sure the disc is fully dry before inserting it into the Blu-ray player. If smudges remain, dampen the cloth with distilled water and clean the disc middle outward. To clean a disc, grasp it by the edges and wipe from the middle out with a soft lint-free cloth. A scratched disc will need to be replaced. ![]() It’s not unusual for a disc to get scratched during usage, particularly if it is frequently used. If the lens is extremely dirty, you can purchase a professional Blu-ray cleaning kit. Once located, use a soft, dry cloth or a cotton tip to gently clean it in a circular motion. To clean the lens, find your manual to see exactly where it is located. The Blu-ray player lens may be dirty, preventing the disc from being played. If the new HDMI cable works, then you know that the old one was damaged and needs to be replaced.īack of Blu-ray player – Make sure HDMI is connected Blu-ray lens is dirty? If you have another HDMI cable, try using that to see if the problem is with the HDMI cable. The HDMI cable might be damaged thus causing the Blu-ray to not play on your TV. HDMI cable from Blu-ray to TV HDMI cable from TV to Blu-ray damaged? If the Blu-ray uses an HDMI cable to the TV, check that the HDMI cable is secure and connected properly. Instead, you’ll need to use an RCA composite cable to connect the Blu-ray player to the TV. If your Blu-ray player does not have an HDMI connection, you will not be able to use it with a TV. Switch the TV input to Blu-ray input Blu-ray has no HDMI connection? You may need to turn the TV off to get the Blu-ray player to be “found”. Try unplugging the HDMI cable and then plugging it back in to reset. If you do not see your Blu-ray player as an option on the TV screen, test all HDMI connections by scrolling through all the TV inputs and see if the Blu-ray shows up as it may not be named. Check the back of the TV to be sure what type of connection your Blu-ray player is using. Use the TV remote control to change the TV input to the correct HDMI port that the Blu-ray player is plugged into, usually with an HDMI cable. The TV needs to be set to the correct HDMI input to watch your Blu-ray disc. If the cord is plugged in but the player still does not turn on, try plugging it into a different power outlet. Make sure that the power cord is plugged into the Blu-ray player and into an outlet. One of the most common reasons why a Blu-ray player may not be working is because it does not have power.
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